Incidents | Dromo Incidents reported on status page for Dromo https://status.dromo.io/ https://d1lppblt9t2x15.cloudfront.net/logos/eabbabf29149357c73ef7fb1c75c6392.png Incidents | Dromo https://status.dromo.io/ en Brief Outage in Backend File Processing Queue https://status.dromo.io/incident/573057 Tue, 20 May 2025 16:47:00 -0000 https://status.dromo.io/incident/573057#3a24ab1d9cd07c6c80c2b570ccd10a0f346e7b9175b5d1638e4f2d3cfaf14708 We experienced a temporary disruption in our backend file processing queue following a recent upgrade. The issue has been identified and promptly resolved. All systems are now operating normally. Brief Outage in Backend File Processing Queue https://status.dromo.io/incident/573057 Tue, 20 May 2025 16:47:00 -0000 https://status.dromo.io/incident/573057#3a24ab1d9cd07c6c80c2b570ccd10a0f346e7b9175b5d1638e4f2d3cfaf14708 We experienced a temporary disruption in our backend file processing queue following a recent upgrade. The issue has been identified and promptly resolved. All systems are now operating normally. API recovered https://status.dromo.io/ Tue, 20 May 2025 16:42:10 +0000 https://status.dromo.io/#a6365a21061d9b9458650ff785a96d9eec33a65183a1372577769872ec9f7440 API recovered API went down https://status.dromo.io/ Tue, 20 May 2025 16:18:33 +0000 https://status.dromo.io/#a6365a21061d9b9458650ff785a96d9eec33a65183a1372577769872ec9f7440 API went down Dashboard recovered https://status.dromo.io/ Wed, 07 May 2025 11:46:51 +0000 https://status.dromo.io/#23b4042bb9b2c13bb187031afc4af61d2517067e08b0efaa669a9bb94f2b8785 Dashboard recovered Dashboard went down https://status.dromo.io/ Wed, 07 May 2025 11:28:47 +0000 https://status.dromo.io/#23b4042bb9b2c13bb187031afc4af61d2517067e08b0efaa669a9bb94f2b8785 Dashboard went down Latency issues have been resolved https://status.dromo.io/incident/515140 Tue, 18 Feb 2025 21:45:00 -0000 https://status.dromo.io/incident/515140#e9adfc39281c79a7e23f5382b448716d3c881f5b0499dee6235405a26a2151db We have deprecated the endpoint causing the issue and replaced it with a more performant one. Emails to impacted customers are being sent. Latency issues have been resolved https://status.dromo.io/incident/515140 Tue, 18 Feb 2025 21:45:00 -0000 https://status.dromo.io/incident/515140#e9adfc39281c79a7e23f5382b448716d3c881f5b0499dee6235405a26a2151db We have deprecated the endpoint causing the issue and replaced it with a more performant one. Emails to impacted customers are being sent. Latency issues have been resolved https://status.dromo.io/incident/515140 Tue, 18 Feb 2025 21:45:00 -0000 https://status.dromo.io/incident/515140#e9adfc39281c79a7e23f5382b448716d3c881f5b0499dee6235405a26a2151db We have deprecated the endpoint causing the issue and replaced it with a more performant one. Emails to impacted customers are being sent. Dromo API unavailable https://status.dromo.io/incident/345962 Tue, 18 Feb 2025 20:48:00 -0000 https://status.dromo.io/incident/345962#2b60c69538d1d286f1acb4d2a267f1dd41aa6767b7b0563afd27d8063ae0d9e9 We have identified the issue and isolated it to one API endpoint. We are still working to get the API fully operational. Dromo API unavailable https://status.dromo.io/incident/345962 Tue, 18 Feb 2025 20:48:00 -0000 https://status.dromo.io/incident/345962#2b60c69538d1d286f1acb4d2a267f1dd41aa6767b7b0563afd27d8063ae0d9e9 We have identified the issue and isolated it to one API endpoint. We are still working to get the API fully operational. Dromo API unavailable https://status.dromo.io/incident/345962 Tue, 18 Feb 2025 20:48:00 -0000 https://status.dromo.io/incident/345962#2b60c69538d1d286f1acb4d2a267f1dd41aa6767b7b0563afd27d8063ae0d9e9 We have identified the issue and isolated it to one API endpoint. We are still working to get the API fully operational. Dromo API unavailable https://status.dromo.io/incident/345962 Tue, 18 Feb 2025 20:26:00 -0000 https://status.dromo.io/incident/345962#12c150cc725b1f5fdc651f893f2fb620553ac77a6888009282de1640d7bf2d78 We are experiencing some API latency and are working to resolve. Dromo API unavailable https://status.dromo.io/incident/345962 Tue, 18 Feb 2025 20:26:00 -0000 https://status.dromo.io/incident/345962#12c150cc725b1f5fdc651f893f2fb620553ac77a6888009282de1640d7bf2d78 We are experiencing some API latency and are working to resolve. Dromo API unavailable https://status.dromo.io/incident/345962 Tue, 18 Feb 2025 20:26:00 -0000 https://status.dromo.io/incident/345962#12c150cc725b1f5fdc651f893f2fb620553ac77a6888009282de1640d7bf2d78 We are experiencing some API latency and are working to resolve. Health check false negative https://status.dromo.io/incident/386602 Wed, 19 Jun 2024 19:02:00 -0000 https://status.dromo.io/incident/386602#9bdadcc1310aff0d5fce5cc734cbf98352d18fd6de641850b86b5750fe6afb62 The health check endpoint is now functioning normally. Health check false negative https://status.dromo.io/incident/386602 Wed, 19 Jun 2024 18:42:00 -0000 https://status.dromo.io/incident/386602#1d0d908d16b202e4098ebda3661db6ee076ab2e481f4cf9d0f7221ce9b0ce60d The Dromo app is currently healthy and completely operational. However, there is an issue with the health check endpoint at https://app.dromo.io/health/ that is causing it to return a 500 error. We are working on fixing this issue, but rest assured that the app is functioning normally in the meantime. Dromo API unavailable https://status.dromo.io/incident/345962 Mon, 25 Mar 2024 21:13:00 -0000 https://status.dromo.io/incident/345962#8aa9c73c07ce2884fc408b13daf67f7d739d8405d84d00bc16c536c235b1bb2d We have rectified the issue and all Dromo services are back online. Dromo API unavailable https://status.dromo.io/incident/345962 Mon, 25 Mar 2024 21:13:00 -0000 https://status.dromo.io/incident/345962#8aa9c73c07ce2884fc408b13daf67f7d739d8405d84d00bc16c536c235b1bb2d We have rectified the issue and all Dromo services are back online. Dromo API unavailable https://status.dromo.io/incident/345962 Mon, 25 Mar 2024 21:10:00 -0000 https://status.dromo.io/incident/345962#7663cbfc75fadf37413b8b160801021a09809587c4e8ff29fbab6e86d9817e06 The Dromo API is currently unavailable, impacting all Dromo services. We are working on rectifying the issue and will update shortly. Dromo API unavailable https://status.dromo.io/incident/345962 Mon, 25 Mar 2024 21:10:00 -0000 https://status.dromo.io/incident/345962#7663cbfc75fadf37413b8b160801021a09809587c4e8ff29fbab6e86d9817e06 The Dromo API is currently unavailable, impacting all Dromo services. We are working on rectifying the issue and will update shortly. CDN issues impacting Dromo widget https://status.dromo.io/incident/192895 Tue, 04 Apr 2023 20:43:00 -0000 https://status.dromo.io/incident/192895#7347ce9409209ccdecfc3611d2d3673f2281076364335cae6427fa51c1882aca The Unpkg CDN appears to be running normally again. CDN issues impacting Dromo widget https://status.dromo.io/incident/192895 Tue, 04 Apr 2023 16:32:00 -0000 https://status.dromo.io/incident/192895#3f6202b8a690806378681aed95604e0fd3c0d01d9c866a10f3fff891141afe1b The Unpkg CDN is currently experiencing an outage that may be affecting some Dromo customers. If you are loading the JS package directly from the CDN, you can change the script src to https://cdn.jsdelivr.net/npm/dromo-uploader-js@latest/dist/DromoUploader.js . If you are using the React SDK package, updating to the latest version (1.3.8) should also resolve this issue. We are working to prevent CDN outages from affecting the uploader in the future.